Computer Shopper 121/Computer Shopper 121/Computer Shopper 121.iso/HomeBus/Act3/144_1/README.TXT

Text File | 1997-06-17 | 36.9 KB | 825 lines

ACT! 3.0.6 for Windows 95/NT
Read Me 6/13/97
Copyright 1997 Symantec Corporation. All rights reserved.

This patch updates ACT! versions 3.0 through 3.0.5 for Windows to
ACT! version 3.0.6 for Windows.

GENERAL NOTES
-------------
* If you are sharing an ACT! database with other users on
  a network, you will get the best performance and reliability if all
  users have upgraded to the same ACT! version. To verify the version
  number, choose About ACT! from the ACT! Help menu.

* There is a known problem with sharing an ACT! database on a
  Microsoft Windows network if any user is running Microsoft
  Windows 95B. You can verify your version of Microsoft Windows by
  clicking the Start button, choosing Settings > Control Panel, then
  double-clicking System. If you have Windows 95B, you will need to
  get VREDIR.VXD from the Microsoft web page at:
  http://www.microsoft.com/kb/softlib/mslfiles/VREDRUPD.EXE

THIS UPDATE INCLUDES THE FOLLOWING CHANGES FOR ACT! VERSION 3.0.6:
------------------------------------------------------------------
* You can now use WordPerfect version 7.0 as your default word
  processor. In the General tab of the Preferences dialog box,
  choose WordPerfect 6.x-7.0 from the Word Processor drop-down list.

  Note: If you experience problems using WordPerfect 7.0 as your
  default word processor, you should reinstall WordPerfect 7.0
  (using either a Minimum or a Typical installation). If you perform
  a Custom installation, please be sure to include the converters
  and filters by selecting the PerfectFit Conversion option.

* The speed and accuracy of data exchange with Newton MessagePad
  devices have been improved.

* You can now perform double-sided (duplex) printing of address books
  without problems.

* You can now save a generated report in either .RTF or .TXT format.
  In the Run Report dialog box, choose File - Editable Text as the
  output option, then choose Rich Text Format (*.rtf) or Text Only
  (*.txt) from the Save As Type drop-down list in the Save As dialog
  box.

* The Activities/Time Spent report now includes the duration for each
  activity in the report.

* The Show Cleared Activities setting in the Filter Activities and
  the Filter Calendar dialog boxes now remains in effect until you
  change it again.

* The Since Last Link option has been added to the Send group box in
  the Link Setup Wizard. This option allows you to send only contacts
  that you have added or modified since the last time you linked with
  the PDA database.

* You can now add an unlimited number of name prefixes and suffixes
  using the Names tab in the Preferences dialog box.

* When you select an activity in the Task List window, you can now
  call the contact with whom the selected activity is scheduled by
  choosing Phone Contact from the Contact menu. When you complete
  the phone call, the Clear Activity dialog box appears; from this
  dialog box, you can clear the activity and record a history.

* You can now paste text from the Clipboard into the ACT! word
  processor, even if the Clipboard text was created in another
  application.

* When you choose the Create Lookup command from the shortcut
  menu in the Calendar or Task List, the contacts in the lookup
  are sorted in the same order as the activities.

* You can now drag and drop a contact from the Contacts tab of the
  Groups window to any of the calendars, to the Tasklist, or to
  the Activities tab of the Contact window. When you "drop" the
  contact, the Schedule Activity dialog box appears. You can also
  add a contact to a group by dropping it onto a group in the Group
  Name list on the left side of the Groups window.

* When you double-click a row in the Groups tab of the Contact
  window, the Groups window appears with the corresponding group
  selected.

* When you select the Send E-mail Reminder option in the Schedule
  Activity dialog box, only the core contact fields are sent with
  the attached activity in the e-mail reminder. The core contact
  fields are Company, Contact, Title, Department, Phone, Extension,
  Fax, Salutation, ID/Status, Address 1 - 3, City, State, Zip,
  Country, and E-mail Address.

THE ACT! V3.0.5 UPDATE INCLUDED THE FOLLOWING CHANGES:
------------------------------------------------------
* You can now use Microsoft Word version 8.0 (Office 97 version) as
  your default word processor. In the General tab of the Preferences
  dialog box, choose Microsoft Word 6.x-8.0 from the Word Processor
  drop-down list.

* You can now save a report as a text file in .RTF format. In the Run
  Report dialog box, choose File as the output option, then choose
  Rich Text Format (*.rtf) from the Save As Type drop-down list in the
  Save As dialog box. After you save a report in .RTF format, you have
  the option of editing the file in the ACT! Word Processor or in
  Microsoft Word.

* You can now exchange data with the Psion hand-held device. From
  the File menu, choose Data Exchange > Link. In the Link dialog box,
  click Setup. Select the Psion in the list of PDA's, then follow
  the on-screen instructions to finish selecting options for linking
  with the Psion.

* You can now edit ACT! phone numbers using the standard Windows
  editing conventions. When you edit a phone number, you are now
  automatically in Insert mode. You can also select phone numbers
  and use the standard Copy, Paste, and Undo commands.

* When you reposition the Alarm dialog box, the Timer, or the Dialer
  on the screen, these dialog boxes will always appear in the new
  position until you move them again.

* When you turn on or off the display of Notes, Histories, or
  Attachments in the Notes/History tab, these settings remain in effect
  until you change them again.

* The speed of clearing activities has been improved.

* You can now set additional filtering options for what appears on your
  printed calendars. To specify filtering options, click the Filter
  button in the Calendar Options dialog box. The new Filter Calendar
  Printout dialog box appears. This dialog box contains the following
  filtering options for printing calendars:

  - Selected users' or all users' public activities (in prior versions
    of ACT! 3.0, you could select only the Public Activities option
    in the Calendar Options dialog box, which printed all users'
    public activities). If you want to print selected users' public
    activities in addition to your own activities, be sure to select
    your name and the names of the other users in the Selected Users
    list in the Filter Calendar Printout dialog box.

  - Activity types to print (calls, meetings, and/or to-do's). In
    prior versions of ACT! 3.0, these options were in the Calendar
    Options dialog box.

  - Activity dates to print. In addition to specifying a date range of
    activities to print, you can now specify the printing of activities
    for all dates, for today only, for past dates only, or for today
    and future dates.

  - Activity priorities to print (high, medium, and/or low). In
    prior versions of ACT! 3.0, you could only turn on or off the
    printing of priorities. Now you can specify which priorities of
    activities to print.

  - Printing only timeless activities.

  - Printing cleared activities.

* When you are paging through contact records, switching to a different
  window, or opening a database, the text in the first active field is
  no longer selected. This will prevent you from inadvertently typing
  over existing data.

* When running ACT! with Windows NT, users with Standard privileges can
  now use any of the supported word processors.

* The telephone country codes have been updated for the Czech Republic
  (420) and Slovakia (421).

* Improvements have been made to ACT! speaker phone support. If you
  have the Unimodem/V driver and a supported INF file from your modem
  manufacturer, you should have full speaker phone capabilities within
  ACT!

* Enhancements have been made to the way ACT! handles contact names
  containing prefixes and suffixes in letters, memos, faxes, reports,
  and lookups. You can enter contact names with the first or last name
  first. If you enter the last name first, you can use either a
  comma (,) or a semicolon (;) to separate the last name from the
  first name. For example, you can enter the name "Chris Huffman" in
  any of these ways:

    Chris Huffman
    Huffman, Chris
    Huffman; Chris

  If a name has a suffix (such as Jr or PhD), you can separate the
  suffix from the last name with or without commas. For example, you
  can enter either of the following:

    Chris Huffman Jr
    Chris Huffman, Jr

  However, if a name has a suffix and you want to enter the last name
  first, you must keep the suffix with the last name and use a
  semicolon (;) to separate the last name from the first name. For
  example, to enter the name "Chris Huffman, Jr" with the last name
  first, you must enter the following:

    Huffman, Jr; Chris

THE ACT! V3.0.4 UPDATE INCLUDED THE FOLLOWING CHANGES:
------------------------------------------------------
* When you send a fax using WinFax PRO, you can now attach a cover page
  and/or other documents to the fax.

* You can now perform a mail merge with WordPerfect and send the merged
  documents using WinFax PRO.

* If you convert an old database that is not in your default database
  folder, the program now asks if you want to move it to the default
  folder. This makes it easier to find your data in the future.

* Numeric Fields are now displayed with the number of decimal places
  specified in the field definition. You can no longer use the Format
  tab of the Object Properties dialog box in the Layout Designer to
  specify how data is displayed in numeric fields.

* Notes and History text scrolls one line at a time on the
  Notes/History tab of the Contact window.

* You can now dial a phone number by double-clicking the number in the
  list in the Dialer dialog box.

* When you convert an older database, the dates for notes are
  converted more accurately.

* The contact counter is updated more quickly. Note that you can work
  in ACT! even while the counter displays a question mark.

THE ACT! V3.0.3 UPDATE INCLUDED THE FOLLOWING CHANGES:
------------------------------------------------------
* Improved application load time.

* You can now spell check notes, e-mail messages, and text fields.
  To spell check a note, e-mail message, or text field, choose the
  Spelling command from the Tools menu, or click the Spelling tool
  in the toolbar.

  Note that the Spelling menu item and Spelling tool will not appear
  if you have previously modified your menus or toolbars. To add
  the Spelling tool or menu command, choose Customize from the Tools
  menu. Click the Toolbars or Menus tab, then select the
  Tools-Spelling command from the Commands list at the bottom of the
  dialog box. Click Insert to add the command, then Save to save
  the changes.

* When you schedule an activity with multiple contacts, you can now
  schedule one activity for all the contacts involved, or schedule
  an individual activity for each contact.

* Reinstated ACT! 2.0 calendar view shortcut keys.  You can use
  F5 to see the Monthly calendar, F3 to see the Weekly calendar,
  and Shift+F5 to see the Daily calendar.

* You can now select the fields that you want to export to delimited
  text files.

  Note: Loading and Saving Maps works only with contacts, not with
  groups.

* You can now move quickly to the previous or next year in any
  mini-calendar or drop-down date selector by clicking the
  double-arrow buttons at the top of the calendar or date selector.

* Notes/History and Task List reports are now created for only
  those contacts that have notes and histories or activities
  associated with them.

* You can now add to lookups, narrow lookups, and replace lookups
  when creating a lookup By Example, just as you can when creating
  a lookup using a single search criterion (for example, when creating
  a lookup by Company or by City).

* When you create a lookup using a single search criterion (such as
  Lookup>City), the last search criterion you entered will appear
  in the Lookup dialog box the next time you create the same type
  of lookup. For example, if you entered "San Francisco" as the
  value to be found in the Lookup dialog box, "San Francisco" will
  appear in the Lookup dialog box the next time you choose Lookup>City.

* When you create a lookup By Example, typing an asterisk (*) in a
  field causes ACT! to look only for non-blank occurrences of that
  field.

* The Task List and the Alarm dialog box now display activity and alarm
  count indicators. A number now appears in the Alarm dialog box
  indicating the total number of alarms in the dialog box.  A number
  also appears in the status bar at the bottom of the Task List
  indicating the total number of activities in the Task List.

* Improved performance when working with WinFax PRO.

* Reinstated the ACT! 2.0 AutoWinFax icon in the ACT! word processor.

* ACT! now sends only the current lookup to the WinFax PRO phonebook.

* The Create History dialog box now appears after each call you make
  using the ACT! dialer, even when you are not timing the call.

* Implemented full support for international Caller ID.

* Improved ability to use non-voice modems for Caller ID.

* A My Record is now created automatically when you add a user to
  the database.

* Fixed capitalization problems when you type into fields with
  drop-down lists.

* Memo fields are now correctly imported from dBaseIII and prior
  versions of dBase.

* Eliminated the need for the CTL3D32.DLL file on Windows 95 systems.

THE ACT! V3.0.2 UPDATE INCLUDED THE FOLLOWING CHANGES:
------------------------------------------------------
* Use of the current lookup in address book and report printing has
  been enhanced.

* Reinstates ACT! v2.0's use of commas (,) and semi-colons (;) when
  printing company and contact names.

* Speed improvement when paging from contact to contact with the
  Activities tab active.

* Enabled database creation on extremely large hard disks
  (larger than 2 Gigabytes available space).

* Enabled running of reports from folder names that included a period
  (such as "c:\act3.0")

* Increased size limit of core database fields such as Company and
  Contact.

* Improved capabilities for entries added to drop-down lists of new
  fields.

* Improved efficiency of synchronization packets, allowing
  synchronizations to send less data.

* Enabled importing, merging, and swapping of blank date fields.

* Improved error detection and handling when Dialer finds a
  partially installed modem.

* Improved ability to send multiple faxes and perform broadcast
  faxing.

* Eliminated random system errors that sometimes occurred when
  exiting the program or working in the calendar.
--------------------------------------------------------------------
The remainder of this file contains information about changes and
additions made since the documentation and online help were completed.
Please review this information before running ACT! You can also print
a copy of this file for future reference.

The following topics are covered:

* Performance enhancement
* Installing a shared copy of ACT! on a network server
* Installing individual copies of ACT! from a Novell NetWare Server
* Known software compatibility problems
* Scheduling a once-a-year activity
* Finding contacts associated with a specific activity
* Specifying duplicate-checking criteria for importing (merging)
  ACT! 3.0 databases
* Snoozed alarms in converted ACT! 2.0 databases
* Reopening the Mail Merge Fields dialog box in Word or WordPerfect
* Problems using Microsoft Fax with ACT!
* Printing an address book for the current lookup
* Specifying how data is displayed in fields in a layout
* Adding items to field drop-down lists
* Installing ACT! on a Windows NT server
* Installing ACT! on a Windows NT version 3.51 server
* Using WordPerfect with ACT! on a Windows NT 3.51 system
* Using bitmap (BMP) files in ACT! layouts
* Additional synchronization information
* Additional dialer information
* Problems using ACT! hotlinks with Excel spreadsheets
* Dimmed commands in the Write menu
* Losing commands you've added to the Lookup, Write, or Reports menus
* LiveUpdate and Internet Firewalls

Performance enhancement
-----------------------
Improved performance when paging through contacts while the Activities
tab is open.

Installing a shared copy of ACT! on a network server
----------------------------------------------------
Network administrators can install ACT! on a network server so that
multiple users can use the same copy of ACT! Note that you must have
a licensed copy of the software for each user.

To install ACT! on a network server:

1. Insert the ACT! for Windows Disk 1 into your floppy disk drive,
or insert the ACT! for Windows CD into your CD-ROM drive.

If you are installing from the ACT! for Windows CD, an installer
screen appears automatically. Click Exit in this screen.

2. From the Windows Start menu, choose Run.

3. In the Run text box, type the following, specifying the appropriate
drive letter for the floppy disk or CD:

    A:\SETUP.EXE /A

Note that if you are installing from the ACT! for Windows CD, the
SETUP.EXE file is located in the ACT30 folder on the CD-ROM drive.
You'll need to specify the complete path for this.

4. Follow the on-screen installation instructions. Note that if you
select the Custom installation option and install only some of the
ACT! components, only the components you select will be available to
the network ACT! users.

When you finish the installation, ACT! is installed on the network
server, the ACT! icon is installed on your local computer, and the
individual users can install ACT! on their local computers.

NOTE: Do not install ACT! on the computer from which you performed
the network installation. Doing so will overwrite data, possibly
causing you to lose access to LiveUpdate.

To install ACT! on a network user's local computer:

NOTE: Network users must have Write access to the \ACT directory on the
server from which they are installing the software.

1. On the network user's local computer, choose Run from the
Windows Start menu.

2. In the Run dialog box, click the Browse button.

3. In the Browse dialog box, locate the SETUP.EXE file on the network
drive on which ACT! is installed, and click Open.

The Run dialog box reappears with the correct path displayed.

4. Click OK in the Run dialog box.

5. Follow the on-screen installation instructions.

When you finish the installation, the ACT! data files, templates,
Demo database, and ACT! icon are installed on the user's local
computer. Note that the LiveUpdate command in the Help menu is not
available to network users. Only the network administrator can use
the LiveUpdate command to receive product updates.

Installing individual copies of ACT! from a Novell NetWare Server
-----------------------------------------------------------------
If you copy the ACT! installation disks to a Novell NetWare Server
so that individuals can install ACT! on their local computers directly
from the network server, make sure that the folder to which you copy
the disks has no more than 8.3 characters in its name. If you use
a longer name for the folder, the installation will not work. Note
that you must have a licensed copy of ACT! for each user.

Known software compatibility problems
-------------------------------------
If you have Adobe Type Manager (ATM) on your computer, you will
experience problems previewing ACT! printouts and reports. To avoid
these problems, turn off Adobe Type Manager and restart Windows.

Scheduling a once-a-year activity
---------------------------------
You can schedule an activity that occurs once per year using the
Recurring Settings tab of the Schedule Activity dialog box.

To schedule a once-a-year activity:

1. Open the Monthly Calendar by clicking the Monthly Calendar icon
at the bottom of the ACT! window.

2. On the Monthly Calendar, select the month and day on which you
want to schedule the yearly activity.

3. From the Contact menu, choose Schedule Call, Schedule Meeting,
or Schedule To-do.

The Schedule Activity dialog box appears.

4. Specify activity options in the Activity Information tab, then
click the Recurring Settings tab.

5. In the Recurring Settings tab, select the Custom option.

The day that you selected on the Monthly Calendar is selected on the
mini-calendar in the Recurring Settings tab.

6. Enter 12 in the Every _ Months field.

This will specify an activity that occurs once per year.

7. Choose a date from the Until drop-down date selector, or type a
date in the field.

This is the date on which the activity will stop recurring.

8. Click OK.

Finding contacts associated with a specific activity
----------------------------------------------------
The Go To Contact command has been added to the shortcut menu in the
Calendar and Task List window. This command lets you view the contact
or contacts with whom you have scheduled an activity.

To find contacts associated with an activity:

1. Make sure that either the Calendar or Task List window is active.

2. Select an activity.

3. Press the right mouse button and choose Go To Contact from the
shortcut menu.

The contacts with whom you have scheduled the selected activity appear
in the Contact window.

Specifying duplicate-checking criteria for importing (merging)
ACT! 3.0 databases
--------------------------------------------------------------
When you import another ACT! 3.0 database into a currently open ACT!
3.0 database, ACT! checks for duplicate records using the criteria
specified in the Match Duplicates Using group box in the Advanced
tab of the Define Fields dialog box. By default, ACT! considers two
contact records to be duplicates if they have the same contact name,
company name, and phone number. You can set different criteria for
this in the Match Duplicates Using group box in the Advanced tab of
the Define Fields dialog box.

Snoozed alarms in converted ACT! 2.0 databases
----------------------------------------------
If you convert an ACT! 2.0 database in which you have snoozed
alarms, the alarms will appear immediately after you convert the
database to ACT! 3.0 format.

Reopening the Mail Merge Fields dialog box in Word or WordPerfect
-----------------------------------------------------------------
If you close the Mail Merge Fields dialog box when you are editing
a word-processing template in either Word or WordPerfect, you can
now reopen the dialog box by choosing ACT! Mail Merge Fields from the
Word or WordPerfect Insert menu.

Problems using Microsoft Fax with ACT!
--------------------------------------
If you try to send a fax from ACT! using Microsoft Fax and you receive
a message saying that the modem is in use, choose Preferences from the
ACT! Edit menu, click the Dialer tab, and make sure that the "Modem has
speaker phone capabilities" option is turned off. Note that if you turn
off this option, the "Lookup Contact Using Caller ID" option will not
work.

Printing an address book for the current lookup
-----------------------------------------------
If you experience problems printing an address book for the current
lookup, sort the lookup by company name before you print.  To sort by
company, choose Sort from the ACT! Edit menu, and select the Company
option from the Sort Contacts By list.

Specifying how data is displayed in fields in a layout
------------------------------------------------------
You can no longer change the formatting of numeric, date, time, or
currency fields in a layout using the Format tab in the layout
designer's Object Properties dialog box. Data in numeric, date, time,
and currency fields will be formatted according to your current
Windows settings.

Adding items to field drop-down lists
-------------------------------------
If you create a new field, but experience the loss of items added to
the drop-down list using the Edit List command, you will then need to
go to the Define Fields dialog box, select the Drop-down tab, and
click OK. Doing this will ensure that any field drop-down items that
you added in the layout will remain in the field's drop-down list.

Installing ACT! on a Windows NT server
--------------------------------------
When using ACT! 3.0 with Windows NT, ACT! should be installed and
uninstalled by a user with Administrator privileges.

Installing ACT! on a Windows NT version 3.51 server
---------------------------------------------------
If you are installing ACT! on a Windows NT version 3.51 server and
the server's build number is less than 1057, you will not be able to
run either the ACT! Database Setup Wizard or the ACT! Quick Tour.
To verify your Windows NT server's build number, choose About from
the Program Manager's Help menu. The About Box contains the version
of Windows NT followed by the build number in parentheses, for example,
"Version 3.51 (Build xxxx)."

Using WordPerfect with ACT! on a Windows NT 3.51 system
-------------------------------------------------------
To use WordPerfect 6.x with ACT! on a system running Microsoft Windows
NT 3.51, you will need to move the TEMP variables from the User
Environment Variable list to the System Environment Variable list in
the Windows System control panel. For information about moving the
variables from one list to another, see your Windows online help.

Using bitmap (BMP) files in ACT! layouts
----------------------------------------
If you create bitmap (BMP) files in a graphics application such as
Adobe Photoshop so that you can add them to a background of an ACT!
contact or group layout, you will need to use the Windows color palette
to select colors. If you use the Photoshop color palette (or the color
palette in another graphics application) to specify colors, the bitmap
may not keep its color settings when you use it in an ACT! layout.

Additional synchronization information
--------------------------------------
* Synchronizing using a modem
  ---------------------------
  If you have trouble connecting to a remote user's modem during
  synchronization, first make sure that the remote user is ready to
  receive synchronization messages.  If you are making a long-distance
  call, try reducing your modem's maximum speed. For example, if your
  modem's maximum speed is set to 57600, reduce the maximum speed to
  19200.

* Sending and receiving My Record information
  -------------------------------------------
  The My Record is included in a synchronization update even if the
  My Record contact is not part of the synchronization group.

* Setting up synchronization with other users for the first time
  --------------------------------------------------------------
  To save time when initially synchronizing data with other users,
  you may want to make a copy of the database and give the copy
  to each user before setting up the users for synchronization. Then,
  each user will need to set up their synchronization users prior to
  making any changes to the database. After everyone sets up their
  synchronization users, they can synchronize data with one another.
  Note that if you set up a synchronization user before distributing
  the copies of the database, you will receive an error message the
  first time you attempt to apply a synchronization update. To fix
  this, delete the sync user, then reapply the update.

* Receiving a synchronization update from a new user
  --------------------------------------------------
  The first time you receive a synchronization update from a new user,
  you will be prompted to set up the new user for synchronization.
  To ensure that you have only one user name for this user, do not
  change the user's name during the setup process. If you assign a
  different name for this user, you will have two entries for the
  user in your synchronization user list.

* Synchronizing data effectively with another user
  ------------------------------------------------
  Before synchronizing data with another user, make sure that both of
  your databases have the same field attributes, especially for the
  field type and field size.

* Sending and receiving users unexpectedly
  ----------------------------------------
  Users are automatically included in a synchronization update if
  they are the Record Creators of a contact or group that is being
  included in the synchronization update.

* Synchronizing notes
  -------------------
  When you synchronize notes, exiting notes that have been edited by
  more than one user are not merged together as they were in ACT!
  Mobile Link version 2.0. Instead, the most recently created or
  edited note is added and older changes to a note are ignored.

* Synchronizing efficiently using CompuServe
  ------------------------------------------
  If you use CompuServe to synchronize data, you can minimize your
  connection time by sending and applying synchronization updates
  separately. If you send and apply updates simultaneously, you will
  stay connected to CompuServe while ACT! compiles its update to be
  sent. However, if you send and apply updates separately, ACT!
  creates the synchronization update before connecting to CompuServe.

* Using cc:Mail Mobile for synchronization
  ----------------------------------------
  If you send a synchronization update to yourself through cc:Mail
  and then try to apply the update using cc:Mail Mobile, the update
  will not be applied if you select the Apply Updates option in the
  Synchronize dialog box. To apply the update, open the cc:Mail Inbox
  in the ACT! E-mail window, open the message containing the update,
  and double-click the update to apply it.

* Using the "Clear the synchronized records to be deleted" option
  ---------------------------------------------------------------
  Turn on the "Clear the synchronized records to be deleted" option
  in the Synchronize dialog box prior to applying a synchronization
  update if you want to clear the current lookup of contacts to be
  deleted and receive a new set of contacts to be deleted. Turn off
  this option if you want the newly deleted contacts to be appended
  to the current lookup of contacts to be deleted.

* "Cannot apply synchronization update" error message
  ---------------------------------------------------
  If you receive an error message that says "Cannot apply
  synchronization update. The synchronization update may be from a
  previous version of ACT!, it may be damaged, or there may not be
  sufficient disk space to apply the update" you may simply have
  unnecessary temporary files in the Sync folder. If you see
  this error message, try deleting all files in the Sync folder that
  do not have the .SNC extension, then try to reapply the update.

* Synchronizing attachments
  -------------------------
  Files that are attached to contact or group records are not
  sent with synchronization updates--only the shortcuts to the files
  are sent. If the attached document and the application used to
  create the document exist on the computer receiving the update,
  the user receiving the update can relink the attachment to the
  contact or group record.

Additional dialer information
-----------------------------
* New dialer option
  -----------------
  A new option called "Dial as a toll call" has been added to the
  dialer. Select this option if you are dialing a number within your
  area code that requires a 1 before the number. Note that you do not
  need to select this option if you are dialing a number in a different
  area code.

* Using the dialer on a notebook computer
  ---------------------------------------
  ACT! keeps separate dialer configuration settings for each
  Windows 95 hardware profile. Therefore when you boot your computer
  while it is docked, the dialer settings that you select will be in
  effect only when your computer is docked. When your computer is
  undocked, you will need to configure the dialer again. ACT!
  automatically keeps track of the dialer settings for each hardware
  profile.

* Setting dialing properties for the U.S.
  ---------------------------------------
  If you are seeing an extra 1 in the Number to Dial field of the
  ACT! Dialer, open the Windows 95 Dialing Properties dialog box
  and verify that you have not entered a 1 in either field of the
  "To access an outside line, first dial __ for local, __ for long
  distance" option. These fields are for telephone systems that
  require you to dial a 9 or another digit to reach an outside line.
  Make sure that you have selected United States of America (1) in the
  "I am in" field. This ensures that the Windows 95 telephone services
  will dial a 1 for long distance calls.

* Using Windows 3.x telephony drivers under Windows 95
  ----------------------------------------------------
  If you have a telephony (TAPI) driver that was originally designed
  for Windows 3.x, it may not install completely under Windows 95.
  The Windows 3.x driver instructions may have instructed you to open
  the Telephony icon in the control panel. Before you can do this in
  Windows 95, you will need change the name of a file by doing the
  following:

  1)  From the Windows Start menu, choose Find>Files or Folders.
  2)  Type TELEPHON.CP$ in the Named field.
  3)  Click Find Now.
  4)  Right-click the file name when it appears in the lower part of
      Find dialog box.
  5)  From the shortcut menu, choose Rename.
  6)  Change the name to TELEPHON.CPL
  7)  From the File menu, choose Close to close the Find dialog box.
      A Telephony icon will now appear in your control panel.

* Using Creative Labs Phone Blaster with ACT!
  -------------------------------------------
  The modem setup software that comes with the Phone Blaster
  configures the Windows 95 Unimodem or Unimodem/V driver for the
  Phone Blaster. For Caller ID to work properly, your Windows 95
  installation must include the Unimodem/V driver. You can download
  the Unimodem/V driver from the Microsoft FTP site.

  All testing with ACT! has been performed with only the Phone Blaster
  28.8 PnP model. Following are issues we have found in testing the
  dialer with the Phone Blaster 28.8 PnP model:

  Issue: During an incoming call, the Answer button is always dimmed.
  Answer: The Unimodem/V driver configuration for the Phone Blaster
  incorrectly reports that it cannot answer an incoming call;
  therefore the Answer button is dimmed. You will need to use a
  telephone that is connected to the same line to answer incoming
  calls.

Problems using ACT! hotlinks with Excel spreadsheets
----------------------------------------------------
If you participated in the ACT! 3.0 beta program, you may experience
problems if you try to use the Paste Special command to insert
ACT! contacts into an Excel spreadsheet. To correct this problem,
you'll need to remove the ACTWIN3 entry from the Windows Registry
HKEY_CLASSES_ROOT. The ACTWIN3 entry was added to the Registry when
you used the ACT! 3.0 beta software, but it is no longer needed.

Dimmed commands in the Write menu
---------------------------------
If you participated in the ACT! 3.0 beta program and you are using
Microsoft Word as your default word-processing application, you may
occasionally see dimmed commands in the Write menu after performing
a word-processing function. If you experience this problem, you will
need to delete the Act_main.dot file from the Winword/Startup folder.

Losing commands you've added to the Lookup, Write, or Reports menus
-------------------------------------------------------------------
If you have used the Modify Menu command in the Lookup, Write, or
Reports menus and you no longer see the commands that you added to
the menus, choose Customize from the Tools menu and click the Menus
tab. Scroll through the menus and make sure that the last command in
the Lookup, Write, and Reports menus is "Modify Items." If this
command is missing, you can add it back to the menus. This will bring
back the items that you had previously added to each of the menus.

LiveUpdate and Internet Firewalls
---------------------------------
If your Internet connection is protected by a firewall, you may not be
able to use LiveUpdate. If this is the case, you will need to have
your network server administrator configure a packet-filtering router
to allow for transmission on the following port:

Host: update.symantec.com
Outbound data port: 21
Inbound data port: 20
Protocol: FTP